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Medical Information: “Madam, There is Nothing Wrong With You,” or Is There?

Nicholas V. Costrini, M.D.
Medical Director
Georgia Gastroenterology Group, PC
Monday, 10:30 a.m. I am in the office and enter the exam room to evaluate a new patient. Mrs. M. has come to me without a referral. She begins, “Doctor,I have seen six doctors in the past year, have been to the Mayo Clinic, and have been to Walter Reed Hospital. (Her husband was the late General M.) None have been able to help me and I know something is terribly wrong. I hope you can help me. I have brought some of my record. Would you like to take a look at them?” Without waiting for a response, the lady opens a suitcase and displays five volumes of medical records. I begin to get that funny feeling that the week is off to a bad start. Mrs. M. is not too happy with the medical profession and she makes quite clear that she is not at all satisfied with her care to date and rather demands, albeit sincerely, that she wants me to find out the cause of her abdominal pain before she succumbs to the as yet undefined malady that has stricken her. After taking a detailed history and reviewing the summaries in her Hartmann’s medical archives, I know the following: she has, indeed, been to some of the finest medical centers in the country, has seen several knowledgeable local and distant gastroenterologists, has had her gallbladder, appendix, and uterus removed, has been diagnosed with irritable bowel syndrome, chronic pain syndrome, fibromyalgia, and several other “possible” disorders. She has also had most recently an “exploratory abdominal surgery” with the finding (not surprisingly) of adhesions related to all her other surgeries that had been done as well to determine the cause of Mrs. M. abdominal pain. She has been scanned, MRI-ed, scoped, and dosed with every potion on the planet. With the interview and all the negative test results, what more can be said or done? Her last doctor said, “Madam, there is nothing wrong with you.” Not a good thing to say to this lady who maintains the unshakeable conviction that she has a serious disease. As the patient has been to many doctors, has been to the Internet, and has found fault (with some merit) with the previous diagnoses, it is clear that I will have to give all of her records some thought. I ask her for time to review the data and to return in one week. (I actually asked for one month but she objected on the grounds that something quite serious may occur if I delayed that long.) In the days that followed I reviewed the records and came up with nothing organically wrong with the patient. It was equally clear that her pain was mild, not imagined, and had not changed in over a year. It was my diagnosis that the patient was a hypochondriac. I met with the patient and told her that she had for some reason developed an unreasonable fear reaction regarding the implications of her pain. I took the very treacherous step and asked the question,” Mrs. M. if you knew the pain was your only problem, could you accept that.” She said, quite sincerely, “Yes, but I know I have a tumor, a virus, or something horrible.” Bingo. I told her we were going to treat her fear and “follow” the pain for a while. Mrs. M. would not go to a psychiatrist (yet) but would accept an antidepressant/anti-anxiety program and see me at regular intervals for a year and not go to an emergency room or call in for urgent visits to the office. We shall see what happens.

In an era of HIV, West Nile Virus, lurking cancers, chest pains which could be the lethal heart attack; and of course, the story of aunt Bertha who had headaches for thirty years and (wouldn’t you know it) developed a brain tumor at age ninety six, it is not difficult to understand why patients worry. It is also easy to see why doctors are afraid to say those dangerous (clinically and medical-legally) words, “Madam, you have nothing wrong with you.” Actually, the patient does have something wrong but it is not a routine blood and guts problem. It is rather closer to a psychiatric disorder in this realm of definite medical uncertainty. As to how common such disorders are, it is estimated that in an average day, every physician see one patient, who to varying degrees, is very much like my Mrs. M. Patients with depression, anxiety, and obsessive- compulsive disorder will complain of chest pain, headaches, numbness of an extremity as a manifestation of their underlying emotional disorder. Physicians are faced with such matters daily and must do as much as they believe necessary and prudent to exclude important disorders as heart disease and true neurological diseases before considering the correct, albeit less life-threatening emotional disorders. There are the true psychopathologic patients who make up or exaggerate symptoms for a specific gain (i.e. the malingerer). These poor folks go through all kinds of tests and surgical procedures for sympathy (ill health is a way of life) or for financial gain (i.e. disability claims or auto accident fraud). The most dramatic form of the psychosis of non-organic disease is known as Munchausen Syndrome; in this disorder, patients will actually do harm to themselves and feign illness. They will scare the life out of emergency room personnel as they present with life threatening, self-induced symptoms. One of my patients drank hydrochloric acid and came to the ER vomiting blood and experiencing agonizing chest pain. These patients get my diagnosis of being “plain crazy.” What’s the point of all this? We are in an era of medicine in which we are empowered to make spectacular diagnoses. Tests are abundant. We are in an era in which there are also new diseases and insidious health threats. We are also in an era in which patients want an answer to everything. Every Monday, at 10:30 am a doctor sees a new patient. Who is behind the door? Doctors make an effort to tell the difference. They are usually right. Patients and society would do well to consider and work with physicians who offer an opinion and care based upon judgments and plans that offer less testing and more understanding.

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